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Puja Wadhwa
Puja has seven years of experience in facilitating learning & development whereby she has touched 3000 lives till date (working with IT / ITeS, Telecom, BFS, Healthcare and Retail industries) and delivered about 1500 hours of training.
Areas of expertise:
Business communication skills, effective presentation skills, voice & accent, cross-cultural orientation, business etiquettes, telephone etiquettes, video conferencing, meeting management, time management, negotiation skills, problem solving and decision making skills, sales / tele-sales, customer service, campus-to-corporate.
Methodologies trained in:
Role-plays, simulations, audio-video trigger based learning, interactive presentations, guide dialog / inquiry, group discussions and brainstorming, peer feedback.
Certified in Voice & Diction, by Americom KR Solutions, US.
Clients associated with:
- IT / software: ACS, CTS, Caps Gemini, CGI, CTS, iGate, ITC, L&T InfoTech, Ness Technologies, Novell, SAMSUNG, Sobha Renaissance, Sonata Software, Sasken Communications
- ITeS / BPO: GTL Limited, eFunds, Global Respondez
- Healthcare: Harkishandas Hospital, Wockhart Heart care
- Others: Airtel, Baskin Robins, Concourse International, Gabbana, Goldstar, ICICI Bank, Lifestyle, Matrix Telecom, Soham Developers,
Puja is a passionate about alternate mediums of expression which includes Voice & diction, Dance and Dramatics
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